Woman typing on a laptop placed on white desk

A Guide to Recovering Lost or Deleted Files from Your Windows Laptop

If you have ever accidentally deleted or formatted a file on your Windows laptop or if a sudden malfunction or malware attack caused your laptop screen to blackout, you understand how frustrating it can be to lose something as important as photos, videos, or documents.

When this happens, laptop repair experts can help you out. Here’s how you can act quickly to recover lost files.

1. Make sure the deleted file isn’t in the Recycle Bin

After accidentally deleting a file, the first thing you should do is check the recycle bin. If it’s in there, right-click on it and choose “Restore.” That will send it back to where it was before you deleted it.

2. Use the “Search function”

If you can’t find the file in the Recycle Bin, use Windows’ built-in search function to do some sleuthing. Click on Start, then Search, and be sure to select “All files and folders” rather than just searching for pictures or music or whatever else you’re looking for.

Don’t forget to search the roaming app data folder, for most of the auto recovered files can be found there.

3. Get Malware Removal Services

As a Windows user, the odds are that you’ve come across a few malware viruses in your time. Whether it’s something relatively harmless like a pop-up ad or something more malicious, such as ransomware, adware, and crypto locker, these nasty little computer programs can be the reason you lose important data files.

Malicious file pop-up on dell laptop

If you’re not sure what happened, or if you aren’t technically savvy, hiring a laptop technician in San Antonio for malware removal services may be the best option. The service will have a team of experts who will analyze your system and identify the problem for you. They’ll then remove any malware that’s present on your system and attempt to recover any data that has been destroyed in the process.

4. Access the “Restore previous versions” folder

Windows has a built-in tool for recovering deleted files called “Restore Previous Versions“. Right-click on the folder where the deleted file was located, and then select “Restore previous versions.” It will show you a list of dates when the folder was modified and allow you to open or download a version of the folder from that date.

5. Contact a professional laptop or PC repair technician

If your laptop is running slow, that’s an indication you’re experiencing a hardware failure. The longer you wait to take your laptop to a hardware repair and installation technician in San Antonio, the greater the chances are that the hard drive will malfunction, and the data will be lost. You need a professional data recovery service to run PC diagnostics and retrieve your information safely.

Most of the time, your data is still there and can be recovered by the professional computer technicians at Computer Repair Plus. Our laptop repair professional can clean out unwanted programs and spyware, upgrade drivers, and reinstall your operating system to restore your laptop’s performance.

Our laptop repair technicians in San Antonio can also test for common software problems, freezing and common restarting issues with your laptop and perform immediate software repairs in most cases. Our computer mechanics are experts at PC and laptop diagnostics and repair.

About Computer Repair Plus

We are a family-owned business that provides fast, and affordable repairs for all your mobile devices, Apple products, laptops, and PC.

San Antonio

1132 Rayburn Dr STE 103, San Antonio, TX, 78221


Store Hours
Mon-Fri: 10:00am-6:00pm
Sat: 10:00am-4:00pm